Terms

The site is for general information. It isn't advice, and nothing on it is an offer to do work at a particular price or by a particular date. We try to keep it accurate but we don't promise it's complete or up to date, and we're not responsible for what you do with it. All content is ours unless it says otherwise.

Every project runs under a written agreement between us and the client: a proposal, a quote or a signed contract. That agreement is the deal. Where it says something different from this page, the agreement wins. In summary, and unless we agree otherwise in writing:

• Scope. We do what the agreement says. Anything else is a change and may cost more or take longer.
• Access. You give us the access we need to your systems and accounts to do the work, and you're responsible for having the right to do so.
• Ownership. When you've paid for it, you own the software we build for you and the data in it. We keep the right to reuse general know-how, techniques and non-client-specific code.
• Third-party services. Systems usually rely on services owned by other companies (hosting, email, AI models, accounting software). Those come with their own terms and prices, which you're responsible for, and we can't control if they change or go down.
• AI. Some of what we build uses AI models. They can be wrong. Anything that matters, especially money, is designed to be checked by a person, and you're responsible for those checks.
• Handover. When the work ends we hand over what we've built, including access, and remove our own access on request.
• Liability. We're not liable for indirect or consequential loss, lost profit, lost data or business interruption. Our total liability for any project is limited to what you've paid us for that project. Nothing here limits liability that can't be limited by law.
• Ending. Either side can end an engagement on written notice as set out in the agreement. You pay for work done up to that point.
• Law. England and Wales, and its courts.

If something's not right, email edward@highcroftdigital.com and we aim to reply within five working days.

edward@highcroftdigital.com.

Trading

Edward Togher, trading as Highcroft Digital

Based

Surrey, UK

Email

edward@highcroftdigital.com